Weber - Saint-Gobain

Unigrams

  • Having a bulb without a socket, or without the appropriate socket is of no use.
  • A problem usually calls for a solution. But be aware of the tendency to force a solution without checking that there actually is a problem:
    • check that the solution is adequate
    • always re-assess the customer’s needs
Solution Seeking Problem

Solution Seeking Problem

  • Having a bulb without a socket, or without the appropriate socket is of no use.
  • A problem usually calls for a solution. But be aware of the tendency to force a solution without checking that there actually is a problem:
    • check that the solution is adequate
    • always re-assess the customer’s needs
Camel or Dromedary?

Camel or Dromedary?

  • If you face the camel, you cannot know if it has one or two humps. You need to go around it to find out: camel or dromedary?
  • When observing a situation, it is the same: take time, walk around, don’t stick to your first impression, re-assess your judgment.
The No-Men

The No-Men

  • As soon as new ideas are suggested, you usually have to face attacks from No-Men, crying out:
    • “we already tried that 5 years ago…”
    • “the boss will not accept it…”
    • “where I come from, we don’t do it like that…”
    • etc.
  • Be careful, there could be a No-Man hiding within yourself!
The Broad-Shouldered Manager

The Broad-Shouldered Manager

  • The ambition of the good manager is to allow his/her team to succeed and not only to succeed on his/her own.
  • To make this happen, managers have to educate their teams, to communicate and explain to them the company strategy, objectives and results.
Seagull Management

Seagull Management

  • Just remember seagulls on the seaside: they suddenly appear, make a lot of noise, move a lot of air, and that’s it.
  • This illustrates a bad management behavior. It doesn’t solve anything and leaves the people frozen.
The Good Fairy

The Good Fairy

  • The Good Fairy appears and solves the problem by waving her magic wand.
  • This is a bad management behavior as it doesn’t help people to gain knowledge. Solving a problem helps the manager to gain time once, but it doesn’t help his team to gain efficiency in the long run.
Beauty and the Beast

Beauty and the Beast

  • We all know the fairy tale of “Beauty and the Beast”. On the surface both of them were very different to look at, but underneath the appearance they were equal in their virtue.
  • When preparing a report, give consideration to the presentation, so the information is clear and easy to understand.
  • Do not let a beastly appearance hide the true meaning of the message.